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Partner Programs
Service Providers


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Partner Programs

Service Providers

Access the FirstSpot network or build your own; FirstServ OSS is a turn-key back office solution.

Service providers will want to enter the public WLAN hotspot business, but they won't want the long development cycle or the high cost of creating and hosting a carrier grade operational support system (OSS). Yet, subscribers demand the extensive functionality large carriers are able to provide. To satisfy that demand medium to small sized service providers will have the choice of attempting to build their own OSS or partnering with a hotspot Operator and leveraging the years of development already invested in the partner OSS to make a quick, easy entry into the Wi-Fi marketplace.

Service providers interested in partnering with FirstSpot can leverage the benefits of using the FirstServ carrier class Operational Support System in one of two ways:
  1. A provider that wants to add Wi-Fi hotspot access to their service offering but does not want to deploy their own network of hotspots can choose to enter in a wholesale agreement with FirstSpot and resell a co-branded Wi-Fi experience to their current customer base. Using FirstServ OSS the provider is able to manage his accounts.
  2. A provider that prefers to roll out his own network can take advantage of additional functionality offered by the FirstServ OSS by singing up for enterprise level managed services. Customized branding is available, along with extensive back-office administration. Click here for more information.
To inquire about partnering with FirstSpot you may call 1-866-246-8776 (1-866-2HotSpot) or email A FirstSpot representative will contact you with more information.


  • Operator - Offers a managed service platform that performs full service back office functionality for the hotspot provider.
  • Provider - Maintains and manages hotspots at venues. Provides hotspot service to subscribers.
  • Venue Owner - Owns the location where a hotspot is actively serving Wi-Fi internet to the public.
  • Subscriber - Customer who uses the hotspot for internet access.